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Remote Help Desk Representative

Company: VirtualVocations
Location: Lincoln
Posted on: November 6, 2024

Job Description:

A company is looking for a Remote Healthcare Customer Service Representative.



Key Responsibilities

Respond to telephone inquiries and orders from homecare patients and referral sources
Process patient orders, verify insurance, and complete necessary paperwork
Coordinate the delivery, set-up, and pick-up of equipment and supplies


Required Qualifications

High School Diploma or GED
1 year of experience in a help desk environment preferred
1 year of experience working in a virtual call center
Experience with a ticketing platform such as ServiceNow or Remedy preferred
Ability to type 45 WPM with 95% accuracy

Keywords: VirtualVocations, Grand Island , Remote Help Desk Representative, Other , Lincoln, Nebraska

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